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What kind of scheduling solution are you trying to build?
Get in Touch
Feel free to shoot over any questions or book a demo call!
Send Us a Message
What kind of scheduling solution are you trying to build?
Get in Touch
Feel free to shoot over any questions or book a demo call!
Send Us a Message
What kind of scheduling solution are you trying to build?
FAQ’s
Frequently Asked Questions
Find answers to commonly asked questions about OnSched, covering features, pricing, integrations, and more, to help you make informed decisions for your project management needs.
Annual agreements vs. Month-to-month agreements - What's the difference?
Month-to-month agreements are subject to overage charges, should you exceed the allocated monthly number of appointments and/or API calls. Annual agreements allocate a total number of appointments consumable inside of a twelve-month period.
How do you bill me?
Month-to-month agreements are billed monthly in advance using a customer credit card, processed using secure payment gateway Stripe. Direct deposits are available for annual agreements.
Can I access support on Starter and Growth?
Yes, we provide robust ticket-based support to all of our customers. For the priority response and resolution, times see the Premium Support package. We have up-to-date scheduling API documentation that contains all of the information about OnSched API.
Can I do an annual or multi-year and carry over my appointments?
You can do a month-to-month agreements or an annual agreement but we do not carry over appointments.
Is OnSched HIPAA and SOC2 compliant?
Yes, we are both SOC2 and HIPAA compliant.
Can I add Premium support to any package?
Premium Support offers priority response and resolution times through our ticket-based system. We also guarantee >99.9% uptime* with an enhanced SLA. You’ll receive personalized onboarding and product training from a dedicated Account Manager who understands your business goals. Alongside prioritized support, you can schedule private consultations to review site performance, security, customizations, and the implementation of new features.
FAQ’s
Frequently Asked Questions
Find answers to commonly asked questions about OnSched, covering features, pricing, integrations, and more, to help you make informed decisions for your project management needs.
Annual agreements vs. Month-to-month agreements - What's the difference?
Month-to-month agreements are subject to overage charges, should you exceed the allocated monthly number of appointments and/or API calls. Annual agreements allocate a total number of appointments consumable inside of a twelve-month period.
How do you bill me?
Month-to-month agreements are billed monthly in advance using a customer credit card, processed using secure payment gateway Stripe. Direct deposits are available for annual agreements.
Can I access support on Starter and Growth?
Yes, we provide robust ticket-based support to all of our customers. For the priority response and resolution, times see the Premium Support package. We have up-to-date scheduling API documentation that contains all of the information about OnSched API.
Can I do an annual or multi-year and carry over my appointments?
You can do a month-to-month agreements or an annual agreement but we do not carry over appointments.
Is OnSched HIPAA and SOC2 compliant?
Yes, we are both SOC2 and HIPAA compliant.
Can I add Premium support to any package?
Premium Support offers priority response and resolution times through our ticket-based system. We also guarantee >99.9% uptime* with an enhanced SLA. You’ll receive personalized onboarding and product training from a dedicated Account Manager who understands your business goals. Alongside prioritized support, you can schedule private consultations to review site performance, security, customizations, and the implementation of new features.
FAQ’s
Frequently Asked Questions
Find answers to commonly asked questions about OnSched, covering features, pricing, integrations, and more, to help you make informed decisions for your project management needs.
Annual agreements vs. Month-to-month agreements - What's the difference?
Month-to-month agreements are subject to overage charges, should you exceed the allocated monthly number of appointments and/or API calls. Annual agreements allocate a total number of appointments consumable inside of a twelve-month period.
How do you bill me?
Month-to-month agreements are billed monthly in advance using a customer credit card, processed using secure payment gateway Stripe. Direct deposits are available for annual agreements.
Can I access support on Starter and Growth?
Yes, we provide robust ticket-based support to all of our customers. For the priority response and resolution, times see the Premium Support package. We have up-to-date scheduling API documentation that contains all of the information about OnSched API.
Can I do an annual or multi-year and carry over my appointments?
You can do a month-to-month agreements or an annual agreement but we do not carry over appointments.
Is OnSched HIPAA and SOC2 compliant?
Yes, we are both SOC2 and HIPAA compliant.
Can I add Premium support to any package?
Premium Support offers priority response and resolution times through our ticket-based system. We also guarantee >99.9% uptime* with an enhanced SLA. You’ll receive personalized onboarding and product training from a dedicated Account Manager who understands your business goals. Alongside prioritized support, you can schedule private consultations to review site performance, security, customizations, and the implementation of new features.
Ship your scheduling application faster
Book a demo call and find out why millions of appointments are scheduled through our APIs every year.
22M+
Appointments
4.9
Avg Rating
Ship your scheduling application faster
Book a demo call and find out why millions of appointments are scheduled through our APIs every year.
22M+
Appointments
4.9
Avg Rating
Ship your scheduling application faster
Book a demo call and find out why millions of appointments are scheduled through our APIs every year.
22M+
Appointments
4.9
Avg Rating
Online scheduling API for modern enterprises
© 2024 OnSched. All rights reserved.
Online scheduling API for modern enterprises
© 2024 OnSched. All rights reserved.
Online scheduling API for modern enterprises
© 2024 OnSched. All rights reserved.